FAQs
Not found everything you need on the site? Here's some answers to some common questions asked by young people, parents and group leaders (click on the question to read the answer):
Prior to Arrival
- What do I need to bring?
- Can I bring my mp3-player or mobile phone?
- Do I need to bring a sleeping bag or bed linen?
- How much money will I need?
- Do I need insurance?
Weather
Activities
Excursions
Accommodation
- Will I have my own room?
- Will I have my own bathroom?
- Can I share a room with my friend?
- Are the leaders' rooms located near to the group's rooms?
- Are boys' and girls' rooms separate?
Food
Laundry
Welfare
Rules
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Prior to Arrival
Q: What do I need to bring?
A: Here is a list of items to bring with you:
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We advise you bring trousers other than jeans as these become cold and heavy when wet. Ideally all clothing should have name tags, due to the large amount of lost property left at the end of the week.
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Q: Can I bring my mp3-player or mobile phone?
A: You can, but you are advised not to bring expensive items such as:
- Cameras
- Mobile Phones
- Electronic games (e.g. Gameboys, Playstations, etc.)
- Personal music players, etc.
- Any dangerous items, such as knives or fireworks.
Again, this is because you may lose or damage them by accident. Please ensure that any valuable items that you bring are stored safely or given to your group leader for safe keeping. It is essential that you have sufficient insurance to cover any loss or damage to your belongings. Please note that neither Stars Camps Ltd., nor the centre can be held responsible for any loss of personal equipment.
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Q: Do I need to bring a sleeping bag or bed linen?
A: No. There is no need to bring sleeping bags or duvets as linen is provided in all the accommodation. The centres will provide fresh linen each week.
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Q: How much money will I need?
A: All our courses are fully-inclusive. You will only need to bring some spending money for snacks, souvenirs and gifts during days out on excursions. We recommend a maximum amount of £20 per week. Please remember it is your responsibility to look after your money or give to your group leader for safe keeping.
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Q: Do I need insurance?
A: Yes. You must arrange insurance which will cover the minimum of loss, damage and personal liability.
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Weather
Q: What is the weather like?
A: We aren't weather forecasters, our speciality is residential camps. Therefore we suggest that you take a look at the weather forecast provided by the met office just before you come. http://www.metoffice.gov.uk/weather/uk/wl/wl_forecast_weather.html
Whatever time of year you visit, layers of clothing are best.
Activities
Q: What type of activities can I do?
A: On all Stars' courses, you will take part in a full exciting programme of Sports, Outdoor Activities, Art, Drama and Music, day-time excursions and evening social events. Click on a sample timetable to see which activities we offer.
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Excursions
Q: Does Stars organise excursions?
A: Yes. Our centres are ideally located for a range of exciting excursions. If your group require an excursion please let us know and we will build this into your course. Click here to find out more about our full range of excursions.
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Q: Can I visit the local town on my own?
A: No. Students cannot visit the town by themselves. Young people may be allowed to visit the local town under the supervision of their Group Leader. As a general rule young people are not allowed off site unless accompanied by a member of staff.
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Accommodation
Q: Will I have my own room?
A: This will depend on the centre that you are staying in, as the accommodation ranges from single ensuite rooms to multi-bedded rooms at the different centres.
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Q: Will I have my own bathroom?
A: This will again depend upon the accommodation you are in with certain rooms being ensuite while other young people share a communal bathroom.
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Q: Are the leaders' rooms located near to the group's rooms?
A: Yes. Young people are located in corridors close to their leaders in all centres.
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Q: Are boys' and girls' rooms separate?
A: Yes. Boys and girls will not share rooms or bathrooms in any of the centres.
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Food
Q: What is the food like?
A: Our food is varied and tasty. We always offer a choice of hot meals and a fresh salad bar. The emphasis is on healthy food that gives you lots of energy. See a typical week's menu.
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Q: Can you cater for special dietary requirements?
A: Usually. There is always vegetarian food available. If you have other requests, such as wheat-free meals or a menu without pork products, then contact us to discuss your needs.
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Welfare
Q: What happens if I feel ill?
A: If you feel ill at any time, please see your Group Leader. Our on-site Manager will advise your Group Leader of the local doctors, dentist and hospital if required.
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Q: What happens if I miss home?
A: Please speak to your Group Leader and they will be able to advise you on how best to cope with the situation.
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Q: When can I call or email home?
A: If the Group Leader agrees, you may use your mobile phone only for a short time in the evenings after activity sessions. However, we advise students not to bring any expensive items such as mobile phones with them, as they may be lost or damaged. It is also worth noting that there may not be a strong signal at some centres. There may be an opportunity for you to email from the centre during your stay.
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Rules
Q: What are the rules?
A: There are a number of rules that are explained on your first day at the site, so that everyone can be looked after safely during their stay.
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Q: Can I smoke?
A: No. There is absolutely no smoking at any of our centres. This is because of health and safety regualtions on all our sites. In addition, please note that it is illegal to smoke under the age of 18 in the UK.
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Q: What are the rules about having drugs and alcohol?
A: Any young person caught in possession of either drugs or alcohol will be sent home immediately at the expense of their parents / guardians. It is against the law to have either of these on site and therefore we will not allow alcohol or any form of drugs, except prescription drugs, which must be accompanied by a medical note.
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